Pilgrims only allowed to perform Hajj if they apply via official channels: Saudi ministry

Those wishing to perform Hajj will only be allowed to do so if they book through the relevant Saudi platforms that grant authorized Hajj visas, Saudi Arabia’s Ministry of Hajj and Umrah said in a statement.

The ministry warned those who want to take part in Hajj against using unofficial channels to book for the pilgrimage.

Any information or offers circulating on unofficial channels are misleading and do not represent the ministry or relevant authorities, the ministry said.

The public must verify the information to avoid falling for false advertisements or fraudulent Hajj offers, the ministry added.

An official Hajj visa granted by the relevant Saudi authorities can be arranged in coordination with Hajj affairs offices in 80 countries or through the “Nusuk Hajj” platform.

The platform, designated for pilgrims from over 126 countries, allows for direct booking through the platform.

The ministry also stressed that the “electronic portal” on its official website and the “Nusuk” app are the only approved channels for domestic pilgrims—citizens and residents within the Kingdom—to book Hajj packages.

The ministry provides 24-hour multilingual support through ‘Guests Care Centers’ for inquiries and reports.

It can be reached via the unified number 1966 within the Kingdom, the international number +966920002814 from outside the Kingdom, and the email care@haj.gov.sa.