Hajj booking system changes leave many Muslims disappointed

Bags packed with newly-bought loose-fitting abaya robes, comfortable shoes and non-fragranced toiletries, Sajidah Anwar was ready to perform Hajj pilgrimage in Saudi Arabia, the fifth pillar of Islam and a religious requirement for all Muslims who can afford to make the journey.

The other pillars include belief in God (Allah) and Muhammad as a prophet, five daily prayers, fasting and charity.

“I was prepared spiritually and mentally to complete the fifth and final requirement,” Anwar told Al Jazeera.

She had upped her physical training to make sure she was fit enough to make the arduous journey, attended Hajj courses and bought everything she needed for the trip.

The accomplished project director for a property and investment company in the British capital, London, has travelled the world.Most recently she has spent time in Australia’s Blue Mountains and travelled across Tasmania, but the one place she has most wanted to visit had always been just out of reach.